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CASE STUDY - Bringing Innovation to the Marketplace


CLIENT:McKesson, a $50 billion company ranked the 20th largest industrial company in America.

GOAL: Successfully introduce a new automated pharmaceutical product into the hospital healthcare market.

CHALLENGE: To overcome established and ingrained hospital procedures and convince hospital pharmacy directors that new technology would result in both cost savings and an increase in accuracy.

ACTION: Cavanaugh designed and implemented a direct mail concept to hospital pharmacy directors attracting their attention to this new product and its features. The success rate of follow-up contacts by the McKesson sales force to secure appointments and demonstrations for the new technology dramatically increased.

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